Sales, Marketing & Customer Care

This program is only available in Arabic Language, therefore please change the site/app language to Arabic to know more about the program.

Payment by Fawry  Click Here 

Sales, Marketing & Customer Care

This program is only available in Arabic Language, therefore please change the site/app language to Arabic to know more about the program.

Payment by Fawry  Click Here 

Sales, Marketing & Customer Care

This program is only available in Arabic Language, therefore please change the site/app language to Arabic to know more about the program.

Payment by Fawry  Click Here 

Sales, Marketing & Customer Care

This program is only available in Arabic Language, therefore please change the site/app language to Arabic to know more about the program.

Payment by Fawry  Click Here

Sales, Marketing & Customer Care

This program is only available in Arabic Language, therefore please change the site/app language to Arabic to know more about the program.

Payment by Fawry  Click Here

Sales, Marketing & Customer Care

This program is only available in Arabic Language, therefore please change the site/app language to Arabic to know more about the program.

Payment by Fawry  Click Here 

Sales, Marketing & Customer Care

This program is only available in Arabic Language, therefore please change the site/app language to Arabic to know more about the program.

Payment by Fawry  Click Here

Sales, Marketing & Customer Care

This program is only available in Arabic Language, therefore please change the site/app language to Arabic to know more about the program.

Payment by Fawry  Click Here

Sales, Marketing & Customer Care

This program is only available in Arabic Language, therefore please change the site/app language to Arabic to know more about the program.

Payment by Fawry  Click Here

Sales, Marketing & Customer Care

Description: This course is designed to help you introduce the different facets of Customer Relationship Management (CRM) to participants. It will also help you teach them how to identify who their customers really are, analyze the key components of CRM, and understand how it integrates within an organization.

Objective: 

Upon completion of this program, participants will be able to:

• Conduct strong bonds with key customers.

• Evaluate customer loyalty.

• Explain CRM tools.

• Apply CRM rules in an enterprise.

Program Language: English

Program License: 30 days starting from payment date

Price excluding payment fees: 400 EGP

Payment by Fawry  Click Here 

Sales, Marketing & Customer Care

Description: This course is designed to understand the expectations and needs of elder customers and how to interact with different personalities of elder customers and know the values for them.

Objective: 

Upon completion of this program, participants will be able to:

• Explain expectations and needs of elder customers.

• Understand communication with elder customers.

• Discuss how to interact with different personalities of elder customers.

• Define values for elder customers’ service.

Program Language: English

Program License: 30 days starting from payment date

Price excluding payment fees: 400 EGP

Payment by Fawry  Click Here 

Sales, Marketing & Customer Care

Description: This course is designed to develop customer care through explaining how to manage conflicts, and use the communication effectively whether verbal or non-verbal, and how to influence the customer through our response whether face to face or via telephone call, all this is inseparable of reinforcement of Employee loyalty that would result in better performance level that would lead to Customer Loyalty.

Objective: 

Upon completion of this program, participants will be able to:

• Define the basics of service standards.

• Use good communication skills with customers

• Explain how to maintain customer loyalty.

Program Language: English

Program License: 30 days starting from payment date

Price excluding payment fees: 400 EGP

Payment by Fawry  Click Here 

Sales, Marketing & Customer Care

This program is only available in Arabic Language, therefore please change the site/app language to Arabic to know more about the program.

Payment by Fawry  Click Here 

Sales, Marketing & Customer Care

Description: This course is designed to develop the selling skills through identifying the customer profile, needs, wants and life cycle, It also emphasizes the principles of cross-selling and upselling.

Objective: 

Upon completion of this program, participants will be able to:    

• Define customer needs and wants to reach maximum results.

• Identify the customer life cycle.

• Define the fundamentals of cross selling and up selling.

• Recognize the aspects of Cross-Selling and Upselling.

Program Language: English

Program License: 30 days starting from payment date

Price excluding payment fees: 400 EGP

Payment by Fawry  Click Here 

Sales, Marketing & Customer Care

Payment by Fawry  Click Here 

Sales, Marketing & Customer Care

Payment by Fawry  Click Here 

Sales, Marketing & Customer Care

Description: This course is designed to develop the fundamental skills of those working in the field of marketing and related jobs in the financial industry. This course is designed to develop the fundamental skills of those working in the marketing field and related jobs in the financial industry.

Objective: 

Upon completion of this program, participants will be able to:

• Identify the concept and role of marketing 

• Use different tools for marketing research and budgeting 

• Discuss how to design a promising marketing plan and control it

Program Language: English

Program License: 30 days starting from payment date

Price excluding payment fees: 400 EGP

Payment by Fawry  Click Here