Sales, Marketing & Customer Care

Sales Journey

Description: This course is designed to develop the selling skills through identifying the customer profile, needs, wants and life cycle, It also emphasizes the principles of cross-selling and upselling.

Objective: 

Upon completion of this program, participants will be able to:    

• Define customer needs and wants to reach maximum results.

• Identify the customer life cycle.

• Define the fundamentals of cross selling and up selling.

• Recognize the aspects of Cross-Selling and Upselling.

Program Language: English

Program License: 30 days starting from payment date

Price excluding payment fees: 400 EGP

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