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Sales, Marketing & Customer Care
Description: By the end of this program, you will be able to effectively negotiate, resolve conflicts, and build strong relationships in the workplace. You'll learn to define negotiation goals, develop effective strategies, and achieve mutually beneficial agreements. Through practical exercises, you'll gain the skills to handle conflicts constructively and foster a positive work environment.
Objective:
Upon completion of this program, participants will be able to:
• Define the concept of negotiation, its importance, and the factors contributing to its success.
• Differentiate between various types and styles of negotiation.
• Identify the steps involved in developing a negotiation plan.
• Determine the skills and phases of effective negotiation.
• Distinguish between different negotiation strategies.
• Identify sources of conflict in the workplace and techniques for resolving them.
Program Language: Arabic
Program Duration: 45 minutes
Program License: 7 days starting from payment date
Price: 1̶0̶0̶.̶0̶0̶ EGP, 25.00 EGP excluding payment fees
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