Sales, Marketing & Customer Care

Customer Service for Elder People

Description: This course is designed to understand the expectations and needs of elder customers and how to interact with different personalities of elder customers and know the values for them.

Objective: 

Upon completion of this program, participants will be able to:

• Explain expectations and needs of elder customers.

• Understand communication with elder customers.

• Discuss how to interact with different personalities of elder customers.

• Define values for elder customers’ service.

Program Language: English

Program Duration: 45 minutes

Program License: 7 days starting from payment date

Price: 1̶0̶0̶.̶0̶0̶ EGP, 25.00 EGP excluding payment fees

 

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